Terms of Service — Change Radar: Catalog Alerts

Last updated: 10 November 2026

1. Agreement

These terms are an agreement between you (the merchant) and Dobeo, operated by Ricardo Carapeto, Rua Zamenhof 4 2 dto, 2830-325 Barreiro, Setúbal, Portugal, for the use of "Change Radar: Catalog Alerts" (the "App"). By installing or using the App you accept them. If you use the App for a company, you confirm you can bind it.

2. The service

The App is embedded in the Shopify admin. It watches the products and variants of your store, keeps a history of changes and emails alerts and digests to the recipients you choose.

• The App is read-only: it never writes to your store, cannot undo changes and is not a backup.
• The App does not say who made a change.
• The App does not access orders or customers.
• Stock movements are only recorded when they cross a threshold.

3. Requirements

A Shopify store and a Shopify account allowed to install apps.

4. Plans, free trial and billing

• Starter: USD 9.99 every 30 days. Pro: USD 19.99 every 30 days. Plan limits (monitored products, history period, recipients, daily alert emails) are shown on the plans page.
• Both plans include a 14-day free trial.
• Billing is handled exclusively by Shopify, in your Shopify invoice. Uninstalling the App cancels the subscription. Taxes may apply.
• Without an active plan, monitoring pauses; your existing history stays visible until the data is deleted. When a plan becomes active again, the App reads the catalog again and does not report changes made while it was paused.

5. Your responsibilities

• Add only email addresses of people who agreed to receive the alerts.
• Do not use the App to break the law, Shopify's terms, or to overload or reverse-engineer the service.
• Keep your own backups of your catalog.

6. Service limits and availability

The App depends on Shopify webhooks and APIs and on email providers, which can be delayed or fail. A daily check catches missed changes, but we do not guarantee real-time detection, email delivery or uninterrupted availability. Daily email limits apply per plan.

7. Data and privacy

Our Privacy Policy explains what we store and for how long. Your store's data is deleted 48 hours after you uninstall, when Shopify asks us to, unless you have reinstalled the App by then.

8. Intellectual property

The App and its content belong to Dobeo. Your catalog data stays yours.

9. Third-party services

Shopify, Cloudflare and Resend are third parties with their own terms. We are not responsible for their services.

10. Disclaimers

The App is provided "as is" and "as available", without warranties of any kind, to the extent allowed by law.

11. Limitation of liability

To the extent allowed by law, Dobeo is not liable for indirect or consequential damages, lost profits or lost data, and our total liability arising out of or in connection with the App is limited to the amount you paid for the App in the 12 months before the claim.

12. Suspension and termination

You can stop using the App at any time by uninstalling it. We may suspend access for abuse or non-payment, or end the service with 30 days' notice.

13. Changes

We may change the App or these terms. Material changes will be announced in the App or by email before they apply.

14. Governing law

These terms are governed by the laws of Portugal. The courts of Setúbal, Portugal, have jurisdiction, without prejudice to any mandatory rights that apply to you.

15. Contact

Dobeo, operated by Ricardo Carapeto
Rua Zamenhof 4 2 dto, 2830-325 Barreiro, Setúbal, Portugal
Email: support@dobeo.com
Emergency contact: +351 961288048